Simplify your software stack

Running your business shouldn’t be hard. Neither should your sales, marketing and support software. ClientCentric makes sure your software is simple and fun to use. 

 

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A happy team means higher revenues, lower training and support costs, and less frustration and aggravation. The systems we set up for you are the same systems we use and love ourselves.

what do you need help with

ClientCentric specializes in several specific key areas below. Let us know what software, app and system problems we can help you solve. We also offer several Vertical Market Solutions in key industries. You can check those out  on our solutions page here.

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optimizing your Sales pipeline

Is your team currently using spreadsheets, note pads and their email inboxes to manage your sales leads, partner communications and current customers? There's a much better way! We can make life simple for your sales team, give you actionable reports, and make sure that nothing falls through the cracks.

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mobilizing your workforce

More and more companies are now working with remote employees, contractors and partners. We can set up your systems so that you can manage your remote workforce from anywhere, enable your remote team members to connect and collaborate, and to enable you to quickly scale to hundreds of team members.

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Need Help Setting up Drift?

As a Certified Drift Partner, we can help you get up and running on Drift the right way.  Let us show you how using Drift can enable you to instantly start sales conversations with your website visitors and more quickly convert them into customers. Click the button below to Set up a free 15 minute strategy session to find out more!

Your Sales Processes

We help your sales team sell more stuff using our proprietary Pipeline Blueprint system to completely overhaul, optimize, and simplify your sales processes  Following tested and repeatable Sales Processes will help you close deals more quickly and consistently, and your entire sales, marketing, support and management teams will now all be on the same page, and be able to easily share critical information so that nothing falls through the cracks.

Focus on Activities instead of Outcomes

When salespeople focus on outcomes, they waste huge amounts of time and energy on things they can't control. What they can control are the daily activities, such as phone calls, meetings, emails and proposals that will ensure that they reach their sales targets. The only way to accomplish this is to have a system that not only tracks activities, but also rewards and incentivizes your sales team to take the correct actions on a daily basis.

Customized Pipelines

The Customer Journey is usually different for specific customer demographics, product lines and target markets. We'll customize each pipeline for you, including deal stages, custom fields, deal rotting and visual indicators to alert salespeople and managers if anything gets left behind. We can also customize pipelines to manage Partners, Investors, Vendors, and just about any other type of contact or organization that your company does business with. We'll even set up a Web-to-Lead Form that'll collect contact info from your website and automatically enter the lead directly into your sales pipeline!

Effective and Actionable Reporting

It's critical for both managers and salespeople to be able to visualize their activities and progress. When it comes to reporting, many small businesses track the wrong things. We ensure that you and your sales team are provided with simple to read reports and graphs that contain actionable data. At a quick glance, everyone will be able to visualize what is and isn't working. We're now a Databox Partner.

Simple to Learn, Simple to Use

Let's face it, you can have the most powerful piece of software technology in the world (not to name names), but if it's not super easy and enjoyable for salespeople to use, they just won't use it. One of our most important tasks in setting up an effective installation is to make it dead simple to use, and easy to get new users up and running as quickly as possible. Our goal is to create a system that salespeople actually want to use.

Connectivity and Integrations

In today's world, no mission critical piece of software can stand on it's own. It's vital that it can seamlessly connect and play nice with other software in your stack. We make sure that your new CRM system integrates with Marketing Automation, Communication and Collaboration tools as well as your company email, cloud document storage and shared calendars.

Proven Results

It's amazing what can happen in a very short period of time once you have an optimized system in place! You and your sales team will be more focused, happier, and in the end, you'll close more sales, increase your annual revenues and find that critical deals no longer fall through the cracks. We're happy to connect you with some past clients if you want to find out first hand what results you can expect. (We'll be putting some case studies up on this site soon!)

Get Started!

Whether you're already using a CRM system such as Salesforce and not getting the results you want, or you have no CRM system in place at all (yes, many companies are still using spreadsheets and legal pads) we can probably help you get much better results from your sales team.

The next step is to click the button below to schedule a short (15 minute) into call so we can chat about your current situation, and see if it makes sense for us to work together. This is a no pressure, no obligation "get to know each other" call. If we're sure we can help you, we'll let you know what the next steps are. If we don't think we can help you, we'll let you know that as well, and we'll part ways and still be friends.